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Terms and conditions

Welcome!
  • Your life in the chalet
    • The chalet
    • The chalet's handbook
    • Rent your skis and leave them near the ski slopes
    • The concierge
  • The surroundings
  • Access to the chalet and the resort
    • Satellite view
    • Getting here by car
    • Getting here with the funicular railway or the bus
    • Map of the station and how to reach the centre
  • Prices
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  • How-to videos
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  • Terms and conditions

Cancellation terms:

 

In the event of cancellation within 48 hours after the reservation or one month before the date of arrival at the premises, we will refund the total amount paid. 

 

In the event of cancellation between 30 and 15 days before your date of entry, you will have to pay 25% of the amount due.

 

In the event of cancellation between 14 and 8 days before the date of entry into the premises, you must pay 50% of the amount due.

 

In the event of cancellation after these 8 days before the date of entry into the premises, you must pay 80% of the amount due.